Privacy Policy

Introduction

Welcome to https://pool-pumps-and-chemical-supplies.thebestlocalpro.com! We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and protection of information from our website visitors and users. By using our services, you agree to the terms outlined here, which comply with various global privacy laws, including:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data in electronic documents
General Data Protection Regulation (GDPR) from the European Union
Lei Geral de Proteção de Dados (LGPD) in Brazil
California Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado Privacy Act (CPA), Colorado, USA
Utah Consumer Sales and Privacy Act (UCPA), Utah, USA
Connecticut Personal Data Protection Act (CTDPA), Connecticut, USA
Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
Protection of Personal Information Act (POPIA), South Africa

Scope

This policy covers all aspects of our website (https://pool-pumps-and-chemical-supplies.thebestlocalpro.com), applications, online services, and products offered through these platforms. However, please be informed that this policy does not extend to third-party websites, apps, or services linked from our site, which have their own privacy policies.

Processing Activities

This policy describes how we handle your personal data when:

You use our applications and services as an authorized user.
You visit our websites associated with this Privacy Statement.
We communicate with you via emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal information from users, which include:

Account Information: Details related to your account creation and management.
Payment Information: Data necessary for processing payments, including credit/debit card numbers and expiration dates.
Financial Information: Transaction history and banking details for billing and financial record-keeping.
Purchase Information: Items you buy from us, order history, and associated details.
Mobile Device Identifiers: Unique device identifiers and mobile app usage data.
Location Data: Your geographical location when using our services.
Feedback: Comments, reviews, and responses provided by users.
Social Media Information: Publicly available data from social media platforms if you choose to connect your accounts.
Product Information: Details about products you browse or purchase on our site.

We collect this information through various methods: user input forms, account creation processes, online interactions, automated tracking technologies (such as cookies), and third-party service providers.

Cookies

We use cookies to enhance your experience and analyze website performance. Cookies are small text files stored on your device that serve different purposes:

Strictly Necessary: These ensure basic functionalities of our site, like secure login.
Preference: They remember your preferences for a personalized experience.
Analytics: Used to understand how users interact with our site and improve it.

Users can manage non-essential cookies through our Cookie Manager.

Retention and Deletion

We retain personal data as necessary to fulfill the purposes for which it was collected, including legal obligations and business requirements. Once these purposes are met, we securely delete or anonymize your data.

Security Measures

We have implemented robust security measures to safeguard your personal data:

Employing encryption for secure communication.
Partnering with trusted third-party processors who adhere to strict data protection standards.

Children’s Privacy

Our services are not intended for children under 18 years old, and we do not knowingly collect personal information from minors.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

Access to your information
Correction or rectification of inaccurate data
Erasure (right to be forgotten)
Restriction on processing
Data portability
Objection to certain uses of your data
Non-discrimination in our services
The right to appeal and file complaints with relevant authorities
Withdrawal of consent

To exercise these rights or have any data-related queries, please contact our Privacy Team at your earliest convenience.

Changes to Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any inquiries, unsubscribe requests, or data privacy concerns, please reach out to us:

Email: [email protected]
Address: [Provide postal address]